December 1969 - Posts

• Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services

  View Available Dates and LocationsIn this 5-day, instructor-led course, get the knowledge and skills you need to implement, manage, and maintain a Microsoft Windows Server 2003 network infrastructure. Learn to execute routing and to implement, manage, and maintain Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Windows Internet Name Service (WINS). Secure Internet Protocol (IP) traffic with Internet Protocol security (IPSec) and certificates, and implement a network access infrastructure by configuring the connections for remote access clients. You'll also learn to manage and monitor network access. This course incorporates material from the following Official Microsoft Learning Product (OMLP): Course 2277: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Certification: This course will help you prepare for the following Microsoft Certified Professional exam: Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure What You'll Learn: Use DHCP to allocate IP addressing Manage and monitor DHCP Resolve names Resolve host names by using DNS Manage the integration of Active Directory and DNS Manage and monitor DNS Use WINS to resolve network basic input/output system (NetBIOS) names Secure network traffic using IPSec and certificates Configure routing with the Routing and Remote Access service Configure network access Manage and monitor network access Dates and LocationsFebruary 11 - February 15: Chicago (Schaumburg), ILMarch 10 - March 14: New York, NYMarch 24 - March 28: Washington, DC Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• Managing and Maintaining a Microsoft Windows Server 2003 Environment

  View Available Dates and LocationsThis course combines 5 days of instructor-led training with e-Learning content to provide the knowledge and skills you need to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment. This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum. This course incorporates material from the following Official Microsoft Learning Product (OMLP): Course 2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment Certification: This course will help prepare you for the following Microsoft Certified Professional exam: Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment What You'll Learn: Create and populate organizational units with user and computer accounts Manage user and computer accounts Create and manage groups Manage access to resources Implement and manage printing Manage access to objects in using organizational units Implement Group Policy Manage the user and computer environment by using Group Policy Audit accounts and resources Prepare to administer server resources Configure a server to monitor system performance Monitor system performance Manage device drivers by configuring device driver signing and restoring a device driver Manage hard disks, data storage, and disaster recovery Maintain software by using Microsoft Windows Server Update Services Maintain Windows Server 2003 security Dates and LocationsJanuary 28 - February 1: Raleigh, NCJanuary 28 - February 1: Toronto, ONFebruary 4 - February 8: Boston, MAFebruary 11 - February 15: Ottawa, ONFebruary 11 - February 15: San Jose, CAFebruary 11 - February 15: Washington, DCFebruary 18 - February 22: Dallas, TXFebruary 18 - February 22: Philadelphia, PAFebruary 25 - February 29: Chicago (Schaumburg), ILFebruary 25 - February 29: Orlando, FLMarch 3 - March 7: Morristown, NJMarch 3 - March 7: Washington, DCMarch 10 - March 14: Houston, TXMarch 10 - March 14: Raleigh, NCMarch 17 - March 21: Dulles, VAMarch 17 - March 21: San Jose, CAMarch 24 - March 28: Atlanta, GAMarch 24 - March 28: New York, NYMarch 31 - April 4: Chicago (Schaumburg), ILMarch 31 - April 4: Dallas, TXMarch 31 - April 4: Washington, DCApril 7 - April 11: Denver, COApril 7 - April 11: Rockville, MDApril 14 - April 18: Columbus, OHApril 14 - April 18: Morristown, NJApril 14 - April 18: Toronto, ONApril 21 - April 25: Chicago (Downtown), ILApril 21 - April 25: Raleigh, NCApril 21 - April 25: Sacramento, CAApril 28 - May 2: New York, NYApril 28 - May 2: Ottawa, ONApril 28 - May 2: San Jose, CAApril 28 - May 2: Washington, DCMay 5 - May 9: Chicago (Schaumburg), ILMay 5 - May 9: Dallas, TXMay 12 - May 16: Boston, MAMay 12 - May 16: Los Angeles, CAMay 19 - May 23: Morristown, NJMay 19 - May 23: Orlando, FLMay 19 - May 23: Washington, DCJune 2 - June 6: Atlanta, GAJune 2 - June 6: Raleigh, NCJune 9 - June 13: Dulles, VAJune 9 - June 13: Philadelphia, PAJune 9 - June 13: San Jose, CAJune 16 - June 20: Chicago (Schaumburg), ILJune 16 - June 20: Dallas, TXJune 16 - June 20: New York, NYJune 16 - June 20: Toronto, ONJune 23 - June 27: Houston, TXJune 23 - June 27: San Francisco, CAJune 23 - June 27: Washington, DC Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• CUCMBC - Cisco Unified Communications Manager Boot Camp v6.0/v5.1

  View Available Dates and LocationsNow running both CUCM 6.0 and 5.1 in all labs! Exclusively at Global Knowledge, you choose the version of Cisco Unified Communications Manager (CUCM) you wish to deploy in your lab environment. You'll receive both CUCM 6.0 and 5.1 enhanced lab guides, and at the beginning of class, you choose the version of CUCM you want to deploy for the week. During class, you will have the opportunity to browse at other pods deploying the alternate CCM version. Whether you need training on CUCM 6.0 or 5.1, we have your solution. Learn to fully leverage the use of CUCM 6.0 & 5.1 and IP telephones in this 5-day Boot Camp, which integrates the classroom instruction from CIPT1, CIPT2, and UCM50 into a single course. By learning to build, manage, and troubleshoot campus and multisite WAN IP telephony solutions, you can deploy the right network infrastructure to optimize the performance of your network. Why take Cisco Unified Communications Manager Boot Camp v6.0/v5.1 from Global Knowledge? We offer a unique, real-world Boot Camp lab environment that teaches you how to build and test a sophisticated IP telephony network that you can use as a template for a real deployment. We have set ourselves apart from other Cisco training providers by enhancing our hands-on labs to include a real dial plan and Class of Service for calling out to the PSTN, branch offices, and PBXs. Our solution also includes a simulated PSTN, which enhances labs like our dial plan lab for toll fraud prevention and our tools lab using Dialed Number Analyzer. No other training company offers a unique, real-world lab solution like ours! Our voice network labs use the latest hardware and software: Troubleshoot Cisco's new ISR routers: 2811s are used throughout the network Gain experience with recent stable IOS release: 12.4(6)T2 Configure Cisco Communications Manager 6.0 or 5.1 Explore router DSP configuration: PVDM2-32 cards in every 2811 router Every router has 2xFXS, 2xFXO, and 2xT1 ports (PRI and T1-CAS) as well as serial ports for WAN connectivity And just like in a real network: The same simulated PSTN is accessible through both PRI and FXO ports The same simulated PSTN is accessible through all four clusters providing failover scenarios for bandwidth and connectivity problems Different area codes are deployed at all sites (two per cluster) All of our IP Telephony courses provide a simulated PSTN: Every pod has internal and external phones Build and test a real dial plan including: 911 3-digit service codes: 411, 511, etc. 7-digit local numbers: 681-1901 10-digit local numbers: 416-681-1901 11-digit long distance: 1-733-802-1901 International: 011441902 Build and test a real CoS solution that allows: Internal dialing Local dialing Long distance dialing International dialing Configure routing for FXS ports Configure connections to simulated PBXs via T1-CAS: 2 PBXs connected via multiplexer Configure DSO-groups connecting to 2 different PBXs Test calls from PBX to 911, service codes, local, long distance, and international numbers Configure a multisite centralized model: HQ calls route out PRI Branch A calls route out FXO ports Our labs are almost entirely pre-wired Focus on CallManager and router configuration, not endless rewiring of an ad hoc network! Value adds: Preventing toll fraud Time of Day Routing Forced Authority Codes All the other CIPT2 labs are included: Locking down windows and the Cisco Unified Communications Manager Encryption and authentication Video CDR and the CDR Administrative Reporting Tool The Real-Time Monitoring Tool Troubleshooting using trace files and the Dialed Number Analyzer Our CIPT2 labs are focused on Cisco Unified Communications Manager Administration: Our labs are almost entirely pre-wired so the focus is on CUCM configuration, not endless rewiring No router experience is required: you do not need to know Cisco's router command line interface Boot Camp Hours Class begins each day at 8:00 AM and may extend until 8:00 PM. Students should expect class to run late into the evening on most days. In a typical Boot Camp, it is not uncommon for some students to remain past 8:00 PM depending upon the class size and experience of the students. Exam Voucher Included with the Boot Camp: (1) 642-445 CIPT Dates and LocationsFebruary 11 - February 15: New York, NYFebruary 18 - February 22: Anaheim, CAFebruary 18 - February 22: Chicago (Schaumburg), ILMarch 3 - March 7: San Jose, CAMarch 24 - March 28: Dallas, TXMarch 31 - April 4: Atlanta, GAApril 21 - April 25: Washington, DCMay 5 - May 9: Boston, MAMay 5 - May 9: New York, NYMay 19 - May 23: Chicago (Schaumburg), ILMay 19 - May 23: Los Angeles, CAJune 16 - June 20: Dallas, TXJune 23 - June 27: San Jose, CA Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• Deploying Microsoft Windows Vista Business Desktops

  View Available Dates and LocationsIn this 3-day, instructor-led course, get the knowledge and skills you need to successfully deploy Windows Vista business desktops throughout your organization. Discover the deployment life cycle, which consists of planning for the deployment, building and customizing the deployment method, and then implementing the deployment. Get an introduction to the tools and guidance to be used throughout various stages of the deployment life cycle. This course incorporates material from the following Official Microsoft Learning Product (OMLP): Course 5105: Deploying Microsoft Windows Vista Business Desktops What You'll Learn: Guidelines, processes that take place, and the tools used throughout the Microsoft Windows Vista desktop deployment life cycle. Inventory, analyze, and mitigate application compatibility when planning a Microsoft Windows Vista desktop deployment Capture and restore user state information during a workstation deployment task Use automated installation technologies to create, customize, and deploy a computer image based upon a Windows Vista desktop Deploy Windows Vista using Business Desktop Deployment (BDD) 2007 Deploy Windows Vista using Zero Touch Installation Secure a Windows Vista desktop Dates and LocationsFebruary 11 - February 13: Chicago (Schaumburg), ILFebruary 18 - February 20: Houston, TXFebruary 25 - February 27: Morristown, NJMarch 3 - March 5: Washington, DCMarch 10 - March 12: Dallas, TXMarch 17 - March 19: Orlando, FLMarch 17 - March 19: Toronto, ONApril 7 - April 9: San Francisco, CAApril 14 - April 16: New York, NYApril 23 - April 25: Ottawa, ONApril 28 - April 30: Washington, DCMay 5 - May 7: Atlanta, GAMay 12 - May 14: Chicago (Schaumburg), ILMay 19 - May 21: Raleigh, NCMay 28 - May 30: Toronto, ONJune 2 - June 4: Boston, MAJune 16 - June 18: Los Angeles, CA Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• BGP - Configuring BGP on Cisco Routers v3.2

  View Available Dates and LocationsIn this comprehensive 5-day Authorized Cisco course, you will gain an in-depth knowledge of BGP, the routing protocol that is one of the underlying foundations of the Internet. Explore the theory of BGP, advanced configuration of BGP on Cisco IOS routers, and detailed troubleshooting information. Our enhanced hands-on labs provide you with the skills needed to configure and troubleshoot BGP networks in both enterprise and service provider environments. Learn BGP network design issues and usage rules for various BGP features, and learn to design and implement efficient, optimal, and trouble-free BGP networks. This course is part of the recommended training for the CCIPT certification. What You'll Learn: Use BGP policy controls Use BGP attributes to influence the route selection process Implement the correct BGP configuration to allow your network to act as an ISP Configure BGP with multiple BGP connections to other autonomous systems Configure a provider network to behave as a transit autonomous system Dates and LocationsFebruary 11 - February 15: Atlanta, GAFebruary 11 - February 15: Ottawa, ONFebruary 18 - February 22: Denver, COFebruary 18 - February 22: San Jose, CAFebruary 25 - February 29: Montreal, QCFebruary 25 - February 29: Morristown, NJMarch 3 - March 7: Washington, DCMarch 10 - March 14: Calgary, ABMarch 10 - March 14: Chicago (Schaumburg), ILMarch 17 - March 21: Anaheim, CAMarch 17 - March 21: Columbus, OHMarch 24 - March 28: New York, NYMarch 24 - March 28: Orlando, FLMarch 24 - March 28: Toronto, ONApril 7 - April 11: Dallas, TXApril 7 - April 11: Vancouver, BCApril 21 - April 25: San Jose, CAApril 28 - May 2: Houston, TXMay 5 - May 9: Boston, MAMay 5 - May 9: Morristown, NJMay 12 - May 16: Los Angeles, CAMay 19 - May 23: Washington, DCJune 2 - June 6: New York, NYJune 2 - June 6: Toronto, ONJune 9 - June 13: Chicago (Schaumburg), ILJune 16 - June 20: Atlanta, GAJune 16 - June 20: Ottawa, ONJune 23 - June 27: Sacramento, CA Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• ARSFE - Advanced Routing and Switching Solutions for Field Engineers

  View Available Dates and LocationsThis five-day course is designed exclusively for Cisco Channel Partners and Account Managers and prepares you for the Cisco Routing and Switching Field Specialist (642-055 ARSFE) exam. This certification demonstrates the skills and knowledge required to successfully install, configure, monitor, and support the advanced capabilities of Cisco routing and switching solutions. Individuals who achieve this certification have demonstrated specific expertise in Border Gateway Protocol (BGP), Multiprotocol Label Switching (MPLS), Quality of Service (QOS), High Availability (HA), and IP version 6 (IPv6). In this course, learn to implement the design solution as part of a System Engineer and Field Engineer effort, install and configure the solution in the customer's network so the customer accepts the solution, and enable the customer's network operation and the administration of the integrated solution in monitoring baseline performance and managing abnormal incidents or problems.What You'll Learn: Configure routers and multilayer switches to enable BGP Configure routers for MPLS Configure routers and switches to enable QOS Implement high availability in the network at Layer 1, Layer 2, and Layer 3 Configure and troubleshoot routers and Level 3 switches for IPV6 Use the appropriate show and debug commands to monitor and troubleshoot a Cisco network Dates and LocationsMarch 10 - March 12: Atlanta, GA Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• RSSSE - Routing and Switching Solutions for System Engineers

  View Available Dates and LocationsThis course is designed exclusively for Cisco Channel Partners and Account Managers and prepares you for the Cisco Routing and Switching Solutions Specialist exam (642-054 RSSSE). Achieving the Routing and Switching Solutions Specialist certification demonstrates that you have the skills and knowledge required to identify the unique technical, business, and technological requirements of a given customer to create a networking solution that employs Cisco's advanced routing and switching capabilities. Learn how to plan activities that provide a technical description of solutions presented to customers and point out specific advantages of selecting Cisco solutions as part of a System Engineer and Field Engineer team effort. You will be prepared to develop a detailed network design for the customer's advanced routing and switching needs, including Border Gateway Protocol (BGP), Multiprotocol Label Switching (MPLS), Quality of Service (QoS), High Availability (HA), and IP version 6 (IPv6). What You'll Learn: Detailed technical features of BGP, and plan BGP implementations Advantages and features of a Cisco MPLS solution and how to plan MPLS implementations Plan Cisco solutions for QoS in a voice and video integrated network Provide requirements and design for a high availability design at Layers 1, 2, and 3 Plan for an IPV6 address design, including migration Current Cisco product line for both switching and routing with an emphasis on when and where to recommend the various platforms Dates and LocationsMarch 13 - March 14: Atlanta, GA Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• Fundamentals of Microsoft Server 2008 Active Directory

  View Available Dates and LocationsThis three-day instructor-led course provides Active Directory Technology Specialists an introduction to Active Directory server roles in Windows Server 2008. The course is intended for entry-level students who want to become familiar with the Active Directory server roles and basic functionality.What You'll Learn: How Active Directory server roles are used Purpose and components of Active Directory Domain Services Configure organizational units and user, computer, and group accounts Manage access to shared resources Dates and LocationsMarch 10 - March 12: Raleigh, NC Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• Planning, Deploying and Managing Microsoft Systems Center Configuration Manager 2007

  View Available Dates and LocationsGain the knowledge and skills you need to plan, deploy, and manage Configuration Manager 2007. Learn the essentials of planning and deploying sites and clients, configuring software distribution, deploying operating systems, and managing software updates. You'll also learn to work with remote tools and manage mobile devices. This course incorporates materials from the Official Microsoft Learning Product (OMLP): Course 6451: Planning, Deploying, and Managing Microsoft Systems Center Configuration Manager 2007 What You'll Learn: Plan, deploy, and manage Configuration Manager 2007 for your enterprise environment Dates and LocationsMarch 17 - March 21: Washington, DCApril 7 - April 11: Dallas, TXMay 5 - May 9: Chicago (Schaumburg), ILMay 12 - May 16: Orlando, FLJune 2 - June 6: Raleigh, NCJune 16 - June 20: Morristown, NJJune 23 - June 27: Atlanta, GAJuly 14 - July 18: Washington, DCJuly 21 - July 25: Dallas, TXJuly 28 - August 1: New York, NYAugust 4 - August 8: Chicago (Schaumburg), ILAugust 18 - August 22: San Jose, CA Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• Office Communications Server 2007

  View Available Dates and LocationsUnified Communications bridges the gap between telephony and computing to deliver real-time voice, messaging, and conferencing to the desktop environment. Office Communications Server (OCS) is the centerpiece of Microsoft's Unified Communications strategy. OCS brings together e-mail, instant messaging, and conferencing with both voice and video. In this course, you will gain hands-on experience deploying and conducting on-premise web conferencing using audio and video equipment. You will also deploy a media gateway with analog phone sets. This course incorporates material from the Official Microsoft Learning Products (OMLPs): Course 5177: Implementing and Maintaining Instant Messaging Using Microsoft Office Communications Server 2007 Course 5178: Implementing and Maintaining Audio/Visual Conferencing and Web Conferencing Using Microsoft Office Communications Server 2007 Course 5179: Implementing and Maintaining Telephony Using Microsoft Office Communications Server 2007 Certification MCTS: Office Communications Server 2007, Configuration This course covers concepts that are addressed in Exam 70-638: TS: Microsoft Office Communications Server 2007, Configuring. What You'll Learn: Implement and deploy an instant messaging solution using OCS 2007 Standard and Enterprise Editions Use instant messaging and presence information Determine the implementation requirements for on-premise conferencing Implement an on-premise conferencing solution using OCS 2007 Standard and Enterprise Editions Deploy and configure participant clients for on-premise conferencing Work with on-premise web and audio/video conferencing Implement and maintain telephony using OCS 2007 Plan and deploy OCS 2007 in a PBX telephony environment Plan and deploy OCS 2007 Enterprise Telephony Solutions Monitor and maintain OCS 2007 Dates and LocationsMarch 31 - April 4: Atlanta, GAApril 7 - April 11: Raleigh, NCApril 7 - April 11: Toronto, ONApril 14 - April 18: San Jose, CAApril 21 - April 25: Morristown, NJApril 28 - May 2: Washington, DCJune 2 - June 6: Dallas, TXJune 9 - June 13: Chicago (Schaumburg), ILJune 9 - June 13: Ottawa, ONJuly 7 - July 11: New York, NYJuly 14 - July 18: Raleigh, NCJuly 21 - July 25: Atlanta, GAJuly 28 - August 1: Washington, DCAugust 4 - August 8: Toronto, ONAugust 11 - August 15: San Jose, CAAugust 18 - August 22: Morristown, NJSeptember 8 - September 12: Chicago (Schaumburg), IL Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• Project Troubleshooting and Recovery

  View Available Dates and Locations Learn how to get an out-of-control project back under control through effective project rescue techniques. This course teaches realistic analysis and control techniques to help you identify the root cause of your problems, analyze the potential solutions, and select the solution that will rescue your project. You'll learn to manage the important measures of your project's health, monitor them, and take action to keep the project on track. As part of the project rescue exercise, you'll learn to master techniques for identifying unrealistic expectations and renegotiating commitments. You'll practice communicating effectively with stakeholders to ensure that they all understand the problems, the actions that need to be taken, and the project's progress as you regain control. Through hands-on exercises, you'll troubleshoot and recover a project during the class. In just three days, you will learn the process, work with the tools and templates, and practice the techniques that will enable you to quickly put your own project back on track. You'll leave the course with a proven recovery strategy that can be implemented on all projects, regardless of size and scope. What You'll Learn: Understand early signs of project problems Identify and assess project problems Resolve problems with budget and schedule Correct resource issues Gain control over scope creep Improve product quality Meet your commitments, or renegotiate them Actively mitigate project risks Manage project issues to closure Develop and manage a project recovery plan Manage stakeholder anxiety Dates and LocationsApril 21 - April 23: New York, NYMay 5 - May 7: San Jose, CAJune 16 - June 18: Dallas, TXJuly 7 - July 9: Atlanta, GAJuly 28 - July 30: Chicago (Schaumburg), ILSeptember 8 - September 10: Washington, DC Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• MARS - Cisco Security Monitoring, Analysis, and Response System

  View Available Dates and LocationsCisco Security Monitoring, Analysis, and Response System (MARS) is a family of high-performance, scalable appliances for threat management, monitoring, and mitigation that enables you to make more effective use of network and security devices by combining network intelligence, context correlation, vector analysis, anomaly detection, hotspot identification, and automated mitigation capabilities. With MARS solutions you can readily and accurately identify, manage, and eliminate network attacks and maintain network compliance. Why Take MARS from Global Knowledge? We've enhanced our labs well beyond what you'll find in the standard MARS course. We have extended the length of this course to 3 days to incorporate more real-world labs, network devices, and software applications. Our skilled instructors have experience deploying this appliance in the field going back to the days when this was a PerfigoT appliance. We have incorporated ASAs into this course where the standard course incorporates PIXs. What You'll Learn: MARS design solutions, features, and functions as they relate to security incidents and security information in an enterprise network Basic physical installation process How to add Cisco security and network devices into the MARS appliance How to add Non-Cisco security and network devices into MARS appliance Configure network devices including ASAs, Routers, Switches, and an IPS to generate interesting events that constitute an attack scenario and have MARS collect the events for incident investigation Attack mitigation and false positive confirmation in context of MARS appliance Configure appliance to perform Incident Investigation and Mitigation Explain how to create, view, and save a long-duration query and reports on the MARS appliance Configure the MARS appliance to send alerts Describe and configure rules that detect interesting patterns of network activity Use Case Management features in the MARS appliance to assign event, addressing, service, and user information Configure hardware maintenance chores such as viewing audit trail, data archiving, and upgrading software on MARS appliance Overview of MARS Global Controller Overview of Log Parser Templates Overview of Distributed Threat Mitigation using the Cisco IOS IPS Explanation of Antivirus Server Reporting Dates and LocationsMarch 10 - March 12: Washington, DCMarch 17 - March 19: Winnipeg, MBMarch 24 - March 26: San Jose, CAMarch 31 - April 2: Chicago (Schaumburg), ILApril 21 - April 23: New York, NYMay 5 - May 7: Dallas, TXMay 19 - May 21: Washington, DCJune 16 - June 18: Atlanta, GAJuly 14 - July 16: Houston, TXAugust 4 - August 6: Morristown, NJAugust 11 - August 13: Raleigh, NCSeptember 8 - September 10: Washington, DC Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• AIUM - Administering and Implementing Unified Messaging

  View Available Dates and LocationsWe have combined two Authorized Cisco Unity courses (AUM and IUM) into one comprehensive program designed to provide the most complete coverage of the Cisco Unity software available anywhere. Unity is a true unified messaging solution that allows users to integrate voice mail, e-mail, and fax messages into a single message store. In this course, administrators and system engineers will perform system setup and customization; add, delete, and modify subscribers; and monitor and maintain the Cisco Unity system, including Unity Release 5.0. In addition, you will learn to install, upgrade, configure, maintain, and troubleshoot new and existing Cisco Unity installations. This course is designed to prepare you for the Cisco Unity System Engineer Exam (642-104).What You'll Learn: Components of the Cisco Unity system, their standard and optional features, and how they integrate into a unified messaging system Components of the Cisco Unity Connection system, their standard and optional features, and how they integrate with telephone systems Configure a Cisco Unity system using acknowledged best practices and manage a Cisco Unity subscriber account using the Cisco Unity Administration tool Choose the correct subscriber type and add the individual subscriber using best practices for setting account policy, Class of Service, and subscriber templates Monitor and maintain a Cisco Unity system using available tools and reporting capabilities Given the hardware specification for a computer messaging system of a stated capacity, determine the appropriate platform to be used and the correct voice boards that will meet the minimum hardware requirements for a Cisco Unity system Given a set of installation software components, select the correct components, install the software following the recommended installation sequence, and verify proper operation Given an integration scenario with specific components, choose the correct integration type and determine the steps needed to complete the integration Given a particular server type, select the appropriate type of Cisco Unity networking and subscriber to ensure message delivery, message transfer, and directory replication Given a problem description and access to appropriate Cisco Unity tools and utilities, determine and use the appropriate tools to address specific system maintenance, diagnostics, troubleshooting, and reporting problems Dates and LocationsApril 14 - April 18: Orlando, FLMay 5 - May 9: Atlanta, GAMay 12 - May 16: New York, NYMay 19 - May 23: San Jose, CAJune 16 - June 20: Morristown, NJJune 23 - June 27: Washington, DCJuly 7 - July 11: Dallas, TXJuly 21 - July 25: Chicago (Schaumburg), ILJuly 28 - August 1: Boston, MAAugust 25 - August 29: Atlanta, GASeptember 22 - September 26: Raleigh, NC Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• IIUC - Implementing Cisco IOS Unified Communications

  View Available Dates and LocationsIn this five-day course, you'll gain the skills and knowledge necessary to implement a Cisco IOS Unified Communications solution. You will learn the basics of traditional telephony as well as Voice over IP (VoIP) fundamentals, including various VoIP protocols. You will learn to configure Cisco Unified Communications Manager Express (CUCME) and implement and troubleshoot Cisco Unity Express (CUE). You will also explore the configuration of the Cisco Smart Business Communications System (UC500 Series). Why take IIUC from Global Knowledge? We offer a unique, real-world Unified Communications lab environment that teaches you how to build a VoIP telephony network that includes internal dialing destinations as well as destinations on the PSTN. We have set ourselves apart from other Cisco training providers by enhancing our Unified Communications hands-on labs to include dialing to 7-digit local, 10-digit local, 11-digit long distance, and international numbers, as well as 3-digit service codes such as 411 and 611. Our lecture and labs include configuring CUCME, Unity Express for voice mail, Administration via TUI, and Auto Attendant. We also include a fully implemented Cisco Smart Business Communications System featuring the UC520 product. No other training company offers a unique, real-world lab solution like ours! Our voice network labs use the latest hardware and software. Troubleshoot Cisco's new ISR routers: 2811s are used throughout the network Gain experience with recent stable IOS release: 12.4.11 Configure Cisco Unified Communications Manager Express Configure Cisco Unity Express Every router has 2xFXS, 2xFXO, and 2xT1 ports (PRI and T1-CAS) as well as serial ports for WAN connectivity Configure the UC520 Smart Business Communications System All of our IP telephony courses provide a simulated PSTN. Every pod has internal and external phones Build and test a real dial plan including: 911 3-digit service codes: 411, 511, etc. 7-digit local numbers: 681-1901 10-digit local numbers: 416-681-1901 11-digit long distance numbers: 1-733-802-1901 International numbers: 011441902 Configure ports for correct Caller ID And just like in a real network: The same simulated PSTN is accessible through both PRI and FXO ports The same simulated PSTN is accessible through all four clusters providing failover scenarios for bandwidth and connectivity problems Different area codes are deployed at all sites (two per cluster) Build and test a real Class of Service solution that allows or disallows: Internal dialing 911 and service code dialing Local dialing Long distance dialing International dialing Optional SIP phones Configure Unity Express for Voice Mail: Configure voice mail pilot numbers Configure MWI on and off numbers Configure subscriber mailboxes Upgrade and install Unity Express software Configure Unity Express for Auto Attendant: Record and upload announcement prompts Focus on Unified Communications and router configuration, not endless rewiring of an ad hoc network! Configure Smart Business Communications System: Use Cisco Configuration Assistant to configure a telephony network Configure voice port settings, voice mail, WAN trunks, and SIP trunks What You'll Learn: Operation of traditional telephony systems, both public and private Key features and functionality of a Cisco IOS Unified Communications system CUCME/CUE market, positioning strategies, and deployment models VoIP fundamentals VoIP protocols Configure IP phones for use in a Cisco IOS Unified Communications network Key features and functionality of CUCME Key features and functionality of CUE Configure analog voice interfaces, digital voice interfaces, and dial peers to set up VoIP communications. Configure additional Cisco CUCME features, including GUI features and phone features Install CUE and configure Auto Attendant Configure voice mail features Upgrade CUE and troubleshooting Cisco CUCME/CUE deployment scenarios and issues Components, features, and positioning of the Cisco Smart Business Communications System (UC520) Use Cisco Configuration Assistant to implement basic and advanced voice features on the Cisco Smart Business Communications System Ongoing maintenance of a Cisco Smart Business Communications System using Cisco Configuration Assistant Dates and LocationsMay 19 - May 23: Dallas, TXJune 2 - June 6: Atlanta, GAJune 9 - June 13: Morristown, NJJune 16 - June 20: Boston, MAJune 23 - June 27: Washington, DCJuly 14 - July 18: New York, NYJuly 21 - July 25: Chicago (Schaumburg), ILJuly 28 - August 1: Washington, DCAugust 4 - August 8: San Jose, CAAugust 11 - August 15: Dallas, TXAugust 18 - August 22: New York, NYAugust 25 - August 29: Los Angeles, CASeptember 8 - September 12: Raleigh, NCSeptember 15 - September 19: Columbus, OHSeptember 22 - September 26: Orlando, FL Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet

• ACESM - Implementing the Application Control Engine Service Module

  View Available Dates and LocationsIn this comprehensive course, examine the key features of the ACE module, including resource virtualization and management, server load balancing (Layer 2-4 and Layer 7), SSL termination and offload, and security features such as application-layer inspection and fix-ups. In addition, you will learn how to deploy and configure intelligent network services using the Catalyst 6500 Application Control Engine (ACE).What You'll Learn: IP Application Delivery with the ACE module Configuration tasks necessary to successfully deploy an ACE module Structure and function of the Modular Policy CLI statements used to configure ACE features Capabilities and configuration of the ACE features used to provide load balancing of IP-based applications Layer 7 processing options used to provide advanced application networking ACE support for SSL protocol processing ACE features that provide IP application-based security High Availability options for ACE Methodology used to design and configure multiple ACE features Dates and LocationsApril 15 - April 18: Chicago (Schaumburg), ILMay 13 - May 16: Dallas, TXJune 24 - June 27: New York, NYAugust 5 - August 8: Chicago (Schaumburg), ILAugust 19 - August 22: San Jose, CASeptember 9 - September 12: Raleigh, NCSeptember 16 - September 19: Dallas, TX Posted Dec 31 1969, 07:00 PM by Recent White Papers, Webcasts and Case Studies - ZDNet